Returns & Exchanges

At Sistaco™, we stand behind the quality of our innovative electronics and offer a 30-day satisfaction guarantee. If your device is not performing as expected, we are committed to making it right through a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Device

  Ensure the product is in its original packaging with all charging cables, manuals, and accessories included to qualify for a full refund.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our technicians verify the device's condition, your refund will be processed to your original payment method within 5-7 business days.